Responsible Use

RankTrade is built for fun, learning, and friendly competition. The Service is skill-based and is not gambling — but we recognise that any activity involving money, real-time markets, and competitive pressure can become unhealthy for some people. We want you to use RankTrade in a way that fits your life and your means.

• Only fund your account with money you can comfortably afford to spend on entertainment — never money you need for living costs, debts, or commitments to others.
• Treat entry fees the way you would treat the cost of any other paid leisure activity. The fee is the cost of competing, not an investment that owes you a return.
• Take breaks. Long uninterrupted sessions can lead to fatigue and worse decisions.
• If you find yourself chasing losses, increasing entry sizes after a bad run, or playing to escape stress, step away.

• Deposit limits. Set a daily, weekly, or monthly cap on how much you can deposit. Once a limit is in force, an increase takes effect only after a cool-off period; a decrease takes effect immediately.
• Entry-fee limits. Cap how much of your balance you can spend on entry fees in a given period.
• Reality checks. Opt-in reminders that surface after a chosen period of activity, showing how long you have been on the platform.
• Time-out. Pause your account for a chosen length of time (24 hours, 7 days, 30 days). During a time-out you cannot deposit, enter competitions, or trade; you can still withdraw and close your account.
• Self-exclusion. Close your account for a longer period — six months, twelve months, or permanently — during which you may not return under the same identity. We will refuse new accounts we can reasonably link to a self-exclusion.

The following are common signs that activity may be getting out of hand. None of them, by itself, means there is a problem — but if several apply to you, consider pausing and using one of the tools above.

• Spending more time or money on the platform than you intended.
• Lying to family, friends, or yourself about how much you play.
• Borrowing money to keep competing.
• Feeling restless or irritable when you cannot play.
• Chasing losses with bigger entries or bigger leverage.
• Neglecting work, study, or relationships because of the Service.

If competing on RankTrade — or any similar activity — is affecting your wellbeing, please consider reaching out to a professional or one of the support services in your country.

• BeGambleAware (UK): begambleaware.org — confidential helpline and chat.
• Gambling Therapy (international): gamblingtherapy.org — free online support in many languages.
• National Council on Problem Gambling (US): ncpgambling.org — helpline 1-800-GAMBLER.
• UAE Ministry of Health and Prevention — for general mental-health support, including stress and addictive behaviour, dial 800 11 11 (UAE).

You can request any of the limits or exclusions described above — or simply ask for a confidential conversation — by emailing support@ranktrade.io. We treat these requests with the highest priority.